Our trained staff will read through your referral to see if our service will be able to meet your needs. If we feel we can meet your needs we may contact you via telephone or by writing requesting you contact us back to arrange an assessment.
The majority of the assessments are done via the telephone and these can take approximately 45 minutes to an hour
At your appointment time the therapist will call you on your preferred number, you will go through some questionnaires for the service and then have the opportunity to explain the reasons for referring into the service. During the assessment the therapist will also ask about your safety and safety of others.
At the end of the assessment the therapist will discuss the options for treatment either within our service or signposting/ referring to other services to best meet your needs.
We can offer a translation service, please request this when you contact the service if this is required.